Current job opportunities at our Caesars Entertainment properties!

 

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Job Locations US-CO-Black Hawk
  JOB SUMMARY Responsible for accurately reviewing paperwork and completing required audits in a timely manner   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for consolidating shift reports for all areas of casino operation. - Prepares assigned audits. - Inputs audited data into spreadsheets. - Distributes win reports. - Verifies soft count deposits. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal and written communication skills. - Experience with Microsoft Word and Excel preferred. - High School Diploma or GED equivalent required. - 2+ years’ accounting experience preferred; gaming and/or hospitality experience a plus. - Must be able to obtain and maintain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Frequent standing/walking/sitting for extended periods of time. - Work area is indoors and subject to variable temperatures. - May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Accounting/Finance
Position Type
Full-Time
Shift
Day
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY Welcomes patrons, seats them at tables or lounge and helps ensure quality of facility and service. Must be completely familiar with all Food and Beverage departments, events, promotions and physical plant of The Eldorado ESSENTIAL DUTIES & RESPONSIBILITIES  - Follow Sanitation Safety Procedures and Daily Sanitation Guidelines - Utilize proper hand washing techniques - Receive and record patrons dining reservations - Understands and utilizes proper sequence of service - Cooperative with fellow employees - will lend a helping hand if possible - Maintains station and completes side work - Punctual, reliable and adheres to work schedule - Conforms to appearance standards set by Eldorado Hotel Casino - Ensure that all guests have been paid for at entrance. - Cashier can properly split checks, multi-tender checks, do room charges, comps, coupons and city ledgers. - Hospitality- Smile, greet, serve, and thank the guest. - Serve the guests in a respectful and positive manner. - Be knowledgeable of other departments to inform our guests. - Positive attitude and great appearance. KNOWLEDGE, SKILLS & ABILITIES - Must have the ability to provide our guests with excellent customer service, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. - Be able to multitask and able to work under stressful situations. - High School Diploma or equivalent - Experience Preferred. - Must have a permit to work in the United States. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.  
Department
Cage/Credit & Collections
Position Type
Full-Time
Shift
Swing
Shift Hours
1800 to 0430
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY The Games Floor Supervisor is responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of guest service according while maintaining the integrity of the games. This position is responsible for learning and communicating the various policies and procedures required of the Table Games Department staff. ESSENTIAL DUTIES & RESPONSIBILITIES - Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. - Assumes overall responsibility for the effective gaming service activities for an assigned area. - Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity. - Controls and directs games in progress by monitoring and providing assistance and dealer correction. - Maintains awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance. - Oversees and assures high standards of guest service on each game and works closely with Casino Operations Managers, Hosts and other casino staff members in this regard. - Maintains a designated completion rate of ratings for players in their assigned section. - Provides and monitors on-the-job training for Dealers to ensure staff receives adequate guidance, resources, and information for adequate job performance. - Completes all company required training within designated time frames. - Responsible for maintaining a clean, safe, friendly and fun environment for guests and employees. KNOWLEDGE, SKILLS & ABILITIES - Sound technical understanding of games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others. - 1 - 2 years experience in Table Games or Poker. - Must demonstrate the ability to operate at a proficient level within 90 days of new hire or promotion. - Demonstrated knowledge of policies and procedures of games supervised, as well as knowledge of and ability to identify various cheating techniques. - Completion of a wide variety of specific games training programs with resulting proficiency in several pit games. - High School degree or GED equivalent preferred. - 2 - 3 years supervisory experience preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to use all equipment associated with the position, including, but not limited to, computer keyboard and telephone. - Ability to review and comprehend player data and other necessary documentation and observe play of guests. - Ability to observe and give appropriate feedback on the actions of Dealers. - Ability to communicate effectively with guests and all levels of team members. - Ability to move effectively and efficiently around pit area so as to be able to observe play at all tables. Employee will be required to spend 90% of their time walking and standing, and lift up to 25lbs. - Ability to work in a brightly lit, smoked filled casino environment with noise levels. - Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.  
Department
Table Games
Position Type
Full-Time
Shift
All
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY Maintain control of the assigned table game at all times. Ensure quality customer service and a favorable gaming experience for customer. ESSENTIAL DUTIES & RESPONSIBILITIES - Deal the game and monitor the monies on the table at all times. - Control gaming cards and equipment. - Monitor customer play for cheating scams and suspicious variations in play. - Answer questions about game rules and casino policies. - Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. - Have complete knowledge of all casino events and promotional activities, and assist as needed. - Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. - Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal and written communication skills. - Experience with Microsoft Word and Excel preferred. Ability to learn other Security specific programs. - Strong attention to detail when examining guest identification and behavior. - Must be able to obtain and maintain a valid state gaming license - Must have valid state driver’s license - High School Degree or GED equivalent preferred. - RECENT DEALING SCHOOL GRADUATES OKAY! PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Frequent pushing, pulling, bending and walking. - Intermittent sitting at a desk or company vehicle. - Work area is both indoors and outdoors and subject to variable temperatures. - Moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. 
Department
Table Games
Position Type
Full-Time
Shift
All
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY Responsible for prompt clearing, cleaning and re-setting of tables according to specifications. Assist the servers in the service of water, coffee and beverages. ESSENTIAL DUTIES & RESPONSIBILITIES - Commitment to delivering excellent customer service. - Greet guests in a timely manner upon being seated. - Maintain side stations and cleanliness of restaurant. - Monitor guest needs for drink refills and condiment requests - Assist with clearing tables and transporting dishes and cleaning and stocking work areas and tables. - Rolling silverware and other side work - Responsible for cleanliness of restaurant by upholding the sanitation standards - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal communication skills. - Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel). - Experience using and cleaning cocktail trays, bus carts, glass & silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, lemon slicer. - Must be able to obtain and maintain a valid state gaming license. - High School diploma or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Repetitive lifting of up to 15 lbs. - Frequent pushing, pulling, bending and walking. - Work area is subject to variable temperatures. - May be subject to smoking environment and moderate noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Calypso's Buffet
Position Type
Full-Time
Shift
All
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY Responsible for basic prep and stock work for bar and beverage areas. ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for stocking bars with liquor, beer, fruit, mixes, straws, napkins, ice, cleaning products all other products required in the day-to-day operation. - Assists bartenders during as needed. - Keep records of inventory transfers. - All other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Previous bar experience a plus. - Must be able to work in a fast paced physically demanding environment. - High School Diploma or GED equivalent preferred. - Must be able to obtain and maintain valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand and walk for long periods of time. - Ability to push, pull, twist and lift up to 30lbs. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.  
Department
Beverage - Restaurant/Other Bar
Position Type
Full-Time
Shift
Swing
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY Responsible for beverage service to guests in a timely manner to ensure a quality gaming experience.   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for taking beverage orders from guests and servers; preparing drinks correctly and returning orders in a timely manner. - Selling cigarettes and various amenities and food to guests. - Responsible for actively observing guest alcohol consumption, signs of possible intoxication and enforcing company policy and procedure regarding limitations. - Responsible for developing and maintaining positive guest relations through helpful and interactive guest transactions. - Responsible for, but not limited to, the following: stocking bar items, filling ice bins, emptying garbage, mopping floors, cleaning bar mats and coolers to keep them clean and orderly. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Prior bartending experience preferred. - Knowledge of bar equipment, alcohol laws and regulations - Ability to maintain a calm and pleasant attitude in high stress situations. - Ability to obtain and maintain a valid state gaming license. - High School Diploma or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to lift up to 40 lbs. - Ability to perform repetitive tasks. - Ability to stand, lift, bend, push and twist intermittently. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Roxy's Bar & Lounge
Position Type
Full-Time
Shift
Swing
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY Coordinates all hotel reservation activity for the property.   ESSENTIAL DUTIES & RESPONSIBILITIES - Process all incoming and outgoing reservations. - Maintain accurate records of room occupancy. - Issue player’s cards, comps and tickets to events. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal and written communication skills. - Must be able to operate office equipment and multi-line phones. - Perform under pressure in an interruptive environment. - High School Degree or GED equivalent preferred. - Must be able to obtain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Frequent pushing, pulling, bending and walking. - May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Hotel Front Desk
Position Type
Full-Time
Shift
All
Shift Hours
8
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY Responsible for the installation, maintenance and repair of surveillance equipment; alarm installation and repair. Assists in the maintenance and repair of the digital surveillance system. ESSENTIAL DUTIES & RESPONSIBILITIES - Reviews camera repair list and tape review log on a daily basis.  - Repairs any reported video loss or equipment malfunction.  - Keeps up to date information on newly installed cameras to aid in tape reviews.  - Keeps a complete inventory of used and new Surveillance installed equipment in stock.  - Responsible for the cleaning and maintenance of existing video cameras.  - Job duties include running wire, installing strut, camera installation and proper camera focus and alignment.  - Responsible for the return of all defective video equipment for repair.  - Performs Surveillance Operator duties when needed. - All other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Electrical Background required.  - Prior surveillance experience preferred. - Must be able to obtain and maintain appropriate licensing.  - High School Diploma or GED equivalent. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand or sit for long periods of time. - Must be able to climb and work while on ladders and maneuver in very tight spaces. - Work area is subject to variable temperatures. - May be subject to smoking environment and moderate noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Surveillance
Position Type
Full-Time
Shift
Day
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
JOB SUMMARY Responsible for providing information to team members and guests about casino events and amenities. Supervision all cage team members in the performance of their duties.   ESSENTIAL DUTIES & RESPONSIBILITIES - Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and employee and guest information. - Responsible for the supervision and performance of the cage and employees during the shift. Evaluate team members on job performance. - Assist and advise other departments and company team members, as necessary, to assure the success of the cage and the company overall. - Ensure all company standard operating procedures, gaming regulations, federal regulations (Title 31 compliance) are being followed. - Administer disciplinary action as necessary. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - A high school diploma, GED, or equivalent preferred. - Two to five years’ experience in cage operations or banking experience preferred. - Must be able to obtain a valid state gaming license. - Ability to communicate all events, promotional activities and facilities available to guest. - Maintain a fun and friendly attitude and provide for a safe and clean work environment. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Ability to perform assigned duties under frequent time pressure in an interruptive environment. - Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Cage/Credit & Collections
Position Type
Full-Time
Shift
All
Shift Hours
Mid, Swing and Grave
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY The MIS Specialist’s role is to ensure proper system operations. IT Specialists perform computer technical support services for all IT equipment. ESSENTIAL DUTIES & RESPONSIBILITIES - Field incoming help requests from end users via both telephone and e-mail. - Documents all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. - Records, tracks, and documents the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken. - Applies diagnostic utilities to aid in troubleshooting. - Access’ software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. - Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. - Performs preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. - All other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Advanced knowledge of basic computer hardware. - Experience with desktop and server operating systems, including. - Extensive application support experience. - Knowledge of programming languages. - Working knowledge of a range of diagnostic utilities. - Ability to conduct and direct research into IT issues and products. - High School Diploma or GED equivalent. Four-year college diploma or university degree in computer systems design or computer science, and/or 5 years equivalent work preferred - Ability to obtain and maintain required licensure. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand or sit for long periods of time. - Work area is subject to variable temperatures. - May be subject to smoking environment and moderate noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Information Technology
Position Type
Full-Time
Shift
Day, Variable
Shift Hours
8am-6:30pm Wed-Sat
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY Responsible for the redemption and sale of table game chips, marketing redemptions, ticket in-ticket out redemptions and other cash transactions.    ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for various cash transactions and answering customer questions in a courteous and professional manner. - Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. - Keeping cash drawer balanced and impressed and ensuring that all casino funds are secured when not in use. - Verifying and documenting personal identification information for checks and cash advance transactions. - Comply with all company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - A high school diploma, GED, or equivalent preferred. - Previous cashier or banking experience preferred. - Must be able to obtain a valid state gaming license. - Ability to communicate all events, promotional activities and facilities available to guest. - Always maintain a fun and friendly attitude and provide for a safe and clean work environment. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Ability to perform assigned duties under frequent time pressure in an interruptive environment. - Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Cage/Credit & Collections
Position Type
Full-Time
Shift
Grave, Swing
Shift Hours
6p-430a or 7p-530a
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY Responsible for the redemption and sale of table game chips, marketing redemptions, ticket in-ticket out redemptions and other cash transactions.    ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for various cash transactions and answering customer questions in a courteous and professional manner. - Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. - Keeping cash drawer balanced and impressed and ensuring that all casino funds are secured when not in use. - Verifying and documenting personal identification information for checks and cash advance transactions. - Comply with all company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - A high school diploma, GED, or equivalent preferred. - Previous cashier or banking experience preferred. - Must be able to obtain a valid state gaming license. - Ability to communicate all events, promotional activities and facilities available to guest. - Always maintain a fun and friendly attitude and provide for a safe and clean work environment. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Ability to perform assigned duties under frequent time pressure in an interruptive environment. - Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Cage/Credit & Collections
Position Type
Full-Time
Shift
Grave, Swing
Shift Hours
10 Hours
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY Ensure the safety and security of guests and team members and the protection of property assets.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist in transporting money, gaming chips and other items as necessary. - Respond to patron and team member incidents. - Check guest ID’s to ensure proper age for casino access. - Evaluate guest’s behavior for possible signs of intoxication. - Monitoring ingress and egress of the casino. - Patrol internal and external premises on foot or by company vehicle. - Check for safety hazards in all public and back-of-house areas. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal and written communication skills. - Experience with Microsoft Word and Excel preferred. Ability to learn other Security specific programs. - Strong attention to detail when examining guest identification and behavior. - Must be able to obtain and maintain a valid state gaming license - Must have valid state driver’s license - High School Degree or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Frequent pushing, pulling, bending and walking. - Intermittent sitting at a desk or company vehicle. - Work area is both indoors and outdoors and subject to variable temperatures. - May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Security
Position Type
Full-Time
Shift
Grave
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY The Security Supervisor is responsible for overseeing the activities of the security shift which provides safety and protects all patrons, employees and company assets. ESSENTIAL DUTIES & RESPONSIBILITIES - Ensure the safety and security of all employees and customers.  Supervise programs and processes to reduce and control loss time injuries. - Review staffing levels to maintain full coverage of posts.  Delegate authority and assign responsibilities. - Ability to maintain strict confidentiality relative to financial data, casino policies, security activities, and projects. - Thorough various oral and written reports to the Security Manager. - Thorough achievement of performance goals. - Management abilities demonstrated in managing security operational effectiveness. - Maintain interpersonal working relationship among all personnel. - Oral and written communication skills. - Willingness to assume responsibility relative to the performance of the shift. - Management of departmental budget and goals - Effective managing of staff. - Accurary in completing assigned duties, paperwork and reports.   KNOWLEDGE, SKILLS & ABILITIES - Two to five years experience as a security officer or law enforcement agent with a 2-year degree in related fields or equivalent work experience. - Must be 21.  - Ability to solve complex problems. - Ability to maintain mental concentration for significant periods of time. - Ability to work well with public. - Excellent public relations/customer service skills. - Able to maintain a professional manner. - Ability to perform assigned duties under frequent time pressures in an interruptive environment. PHYSICAL DEMANDS & WORK ENVIRONMENT - Casino environment exposed to hot and cold temperatures. - May be exposed to excessive noise levels, bright lights, and smoke. - Use of elevator, escalator, and stairs. - Standing/Walking    - Carrying                                       - Climbing                                       - Bending/Lifting                         Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Security
Position Type
Full-Time
Shift
Day
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY Assists with maintaining a high standard of cleanliness in all public and back-of-house areas.   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for cleaning all restrooms, floors, windows, walls, stairs, escalators, and elevators. - Cleaning, disinfecting, and restocking all restrooms. - Mopping floors around the bars, restrooms, corridor, and entrance. - Responsible for removing all trash and debris from restrooms, floors, and trash cans. - Routine manual labor including but not limited to ware-washing, mopping, sweeping, wet mopping, vacuuming, and cleaning walls, food service equipment and simple operation of basic equipment. - Responsible for moving heavy supplies and equipment as directed. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Able to effectively operate a vacuum cleaner, carpet extractor, walk behind scrubber, wet/dry vacuum, ladder, and a back-pack vacuum. - Able to safely use chemicals and personal protective equipment for cleaning. - Prior experience in cleaning public buildings and/or facilities preferred. - A high school diploma or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Frequent pushing, pulling, bending and walking. - Ability to lift up to 30lbs. - May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Hotel Housekeeping
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk
  JOB SUMMARY This position ensures the highest level of overall room quality by performing room inspections prior to guest arrivals.  Additionally, this position inspects all hotel common areas, replaces in-room inventory, reinforces policies and procedures, assists with staff training and feedback, delegates housekeeping and maintenance tasks and keeps staff accountable.  This position also handles the tracking of staff performance, maintenance issues, as well as assists with schedules and performance improvement strategies.   ESSENTIAL DUTIES & RESPONSIBILITIES - Attend daily staff meetings to receive daily work assignments and communicate pertinent information. - Inspect rooms using task checklist and perform the following functions: - Ensure all rooms are clean, stocked, in working order. - Ensure all storage closets are cleaned and stocked. - Determine rooms in need of additional cleaning, and repairs. Ensure tasks get completed thoroughly, efficiently and effectively.  - Use discretion, depending on the time of day, to either assign re-dos or accept responsibility to complete tasks. - Ensure all rooms are properly locked off for arriving guests. - Request assistance from maintenance with tasks such as appliance repairs and mechanical issues. - Inform Dispatch when rooms are approved guest check-in, no later than 4pm. - Assist with the training, retaining, developing, scheduling and reviewing of the housekeeping staff. - Assist with staff training to ensure training is thorough and occurring on a regular basis. - Ensure all housekeeping staff is knowledgeable and trained in the proper use of all cleaning products and equipment. - Answer all radio calls. - Have complete knowledge of all special events and promotional activities. - Responsible for opening the office daily. Collect and submit daily checklists. - Delegate, supervise and check the work of all housekeeping employees, ensuring a high level of quality and productivity. - Work with staff to resolve problems and address any requests and inquiries that may arise. - Coach team members on ways to improve their performances and develop goals. - Establish, communicate and reinforce Company policies, procedures and standards with the Housekeeping staff. - Monitor staff performance regularly. Oversee performance tracking systems to ensure job performance accountability. - Wear proper uniform. - Keep accurate records of all staff performance issues, keeping management informed. - Assist the Executive Housekeeper with the day to day operations. - Assist with daily staff meetings. Distribute daily work assignments.  Communicate pertinent information. - Assist with weekly inventory counts and maintaining par levels of inventory. - Input all maintenance issues into Company software to ensure proper reporting and accountability. - Maintain the Safety Data Sheet (SDS) manuals in Spanish and English and enforce correct chemical labeling and dispensing KNOWLEDGE, SKILLS & ABILITIES - Ability to read, follow instructions, and understand visual aids. Knowledge of CDC guide lines. Answer all radio call promptly. Ability to perform assigned duties under frequent time pressure in an interruptive or confined environment.  PHYSICAL DEMANDS & WORK ENVIRONMENT - Casino environment. Exposed to loud noise, smoke, bright lights, wet areas, and temperatures that vary. Use of ladder, stairs, elevator, and escalator.  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Hotel Housekeeping
Position Type
Full-Time
Shift
Day
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY This position is responsible for assisting the Executive Housekeeper in maintaining the cleanliness and appearance of the public areas. The position ensures that all Team Members performing housekeeping functions carry out their assignments in accordance with established standards. ESSENTIAL DUTIES & RESPONSIBILITIES - Attend daily staff meetings to receive daily work assignments and communicate pertinent information. - Ensure all common areas are clean, stocked, in working order. - Ensure all Housekeeping storage closets are cleaned and stocked. - Determine areas in need of additional cleaning, and repairs. Ensure tasks get completed thoroughly, efficiently and effectively.  - Use discretion, depending on the time of day, to either assign re-dos or accept responsibility to complete tasks. - Continually checks to make sure employees have all of the necessary supplies, equipment and tools to execute their tasks. - Properly handles guest or maintenance requests and repeatedly follows up to guarantee these things are completed. - Uphold the highest standards of cleanliness, safety, and conduct. - Provide leadership to all levels of staff. - Make impartial decisions involving Guests and Team Members. - Motivate team members to ensure consistent and outstanding productivity. - Accountable for all equipment assigned to their area. - Inspect all assigned areas to ensure furnishings, equipment, and public areas are clean and in good repair to meet guest satisfaction. - May regularly assist with deep cleaning projects. - Works with other departments as needed to maintain a pleasant and safe working environment for guests and employees. - Request assistance from maintenance with tasks and repairs and mechanical issues. - Assist with the training, retaining, developing, scheduling and reviewing of the housekeeping staff. - Assist with staff training to ensure training is thorough and occurring on a regular basis. - Ensure all housekeeping staff is knowledgeable and trained in the proper use of all cleaning products and equipment. - Answer all radio calls. - Have complete knowledge of all special events and promotional activities. - Responsible for opening the office daily. Collect and submit daily checklists. - Delegate, supervise and check the work of all housekeeping employees, ensuring a high level of quality and productivity. - Work with staff to resolve problems and address any requests and inquiries that may arise. - Coach team members on ways to improve their performances and develop goals. - Establish, communicate and reinforce company policies, procedures and standards with the Housekeeping staff. - Monitor staff performance regularly. Oversee performance tracking systems to ensure job performance accountability. - Wear proper uniform. - Keep accurate records of all staff performance issues, keeping management informed. - Assist the Executive Housekeeper with the day to day operations. - Assist with daily staff meetings. Distribute daily work assignments.  Communicate pertinent information. - Assist with weekly inventory counts and maintaining par levels of inventory. - Input all maintenance issues into Company software to ensure proper reporting and accountability. - Maintain the Safety Data Sheet (SDS) manuals in Spanish and English and enforce correct chemical labeling and dispensing  KNOWLEDGE, SKILLS & ABILITIES - Ability to read, follow instructions, and understand visual aids. Knowledge of CDC guide lines. Answer all radio call promptly. Ability to perform assigned duties under frequent time pressure in an interruptive or confined environment.  PHYSICAL DEMANDS & WORK ENVIRONMENT - Casino environment. Exposed to loud noise, smoke, bright lights, wet areas, and temperatures that vary. Use of ladder, stairs, elevator, and escalator.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Hotel Housekeeping
Position Type
Full-Time
Shift
Grave
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY This position is responsible for cleaning, disinfecting, sanitizing, restocking and tidying all common areas at the Isle Casino and Hotel & Lady Luck Casino and Hotel which include the lobby, lunchroom, locker room, casino floor, board room, elevators, hallways, stairwells, public restrooms, event center, offices, restaurant floors, and escalators.  ESSENTIAL DUTIES & RESPONSIBILITIES - Check the schedule for daily work assignments and sign out radio. - In conjunction with the Casino Cleaner Supervisor directs and monitors Housekeeping team members in the care and cleaning of the gaming equipment, floors, walls, ceilings, woodwork, windows, door panels, sills, corridors, elevators, stairways, ashtrays, fixtures, furniture, restaurant floors , lobbies, VIP lounge, and public restrooms in all common areas. - Collect and empty trash. Transport trash to the proper designated area. - Clean, disinfect, sanitize, restock and tidy the common areas by performing the following tasks: - Assists in development and implementation of the cleaning program for window care, carpet care, floor care, general cleaning, deep cleaning, sanitizing and use of cleaning chemicals and cleaning equipment. - Provides continuing training and retraining of Housekeeping team members. - Works with the supervisor to prepare work schedules and monitors work performance of housekeeping team. - Refers all counseling, disciplinary action(s) and performance issues to the supervisor. - Wipe, scour, disinfect and/or sanitize counters, cabinets, sinks, toilets, urinals, showers, drains, drawers, hooks, light switches, shelves, mirrors, walls, doors, windows, drinking fountains, lockers, waste receptacles and built in seating. - Disinfect, sanitize, sweep, scour, mop and/or vacuum floors, mats and/or outside decking. Utilize floor machines as needed. - Vacuum and/or spot clean stains, hair or lint on furniture. - Remove calcium, lime deposits and rust off hardware and walls. - Wipe, disinfect and sanitize gaming machines. - Wipe, disinfect and sanitize ATM/NRT machines. - Mopping floors around bars, front desks, restaurants, restrooms, entrances, and elevator lobbies. - Responsible for removing all trash and debris from machines, floors, and trash cans. - Ensure the safety of guests and team members. - Ensure baseboards, built in seating, fans, furniture, decorations, toilet paper and paper towel holders, light fixtures, window treatments and/or vents are free of dust and grime and in the proper placement. - Dust and polish wood trim. - Refill hand sanitizer. - Restock and/or refill amenities, cleaning supplies, paper products, locker rooms, housekeeping storage areas, and public restrooms. - Collect, empty and transport trash throughout the day from all common areas. - Utilize the correct cleaning agent for each cleaning task. - Report maintenance issues to the maintenance department and notify a housekeeping manager or supervisor for accountability. - Refill all chemical bottles using the proper dilution system and ensure they are properly labeled per OSHA regulation. - Maintain and manage various projects being proactive in the design and implementation of systems to complete the projects. - Update the hourly sign in sheets for public restrooms. - Assist other departments in special cleans, and guest requests. - Turn off lights and lock doors in areas that are not in use or when finished cleaning. Keep storage areas neat, clean and organized.  - Keep the housekeeping storage areas, carts and cleaning caddies well stocked. - Uphold Company Culture and observe Company policies and procedures. - Maintain a positive working relationship with all contacts, always being helpful and courteous. - Wear proper uniform and name badge and adhere to Company appearance standards at all times. - Vacuum all floors. - Attend and participate in company-wide training sessions and department staff meetings. - Perform other duties as assigned. - Follow Company guidelines - Have complete knowledge of all special events and promotional activities. KNOWLEDGE, SKILLS & ABILITIES - Ability to read, follow instructions, and understand visual aids. Knowledge of CDC guide lines. Answer all radio call promptly. Ability to perform assigned duties under frequent time pressure in an interruptive or confinved environment.  PHYSICAL DEMANDS & WORK ENVIRONMENT - Casino environment. Exposed to loud noise, smoke, bright lights, wet areas, and temperatures that vary. Use of ladder, stairs, elevator, and escalator.  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Hotel Housekeeping
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY This position is responsible for cleaning, disinfecting, sanitizing, restocking and tidying all common areas at the Isle Casino and Hotel & Lady Luck Casino and Hotel which include the lobby, lunchroom, locker room, casino floor, board room, elevators, hallways, stairwells, public restrooms, event center, offices, restaurant floors, and escalators. ESSENTIAL DUTIES & RESPONSIBILITIES - Check the schedule for daily work assignments and sign out radio. - Collect and empty trash. Transport trash to the proper designated area. - Clean, disinfect, sanitize, restock and tidy the common areas by performing the following tasks: - Wipe, scour, disinfect and/or sanitize counters, cabinets, sinks, toilets, urinals, showers, drains, drawers, hooks, light switches, shelves, mirrors, walls, doors, windows, drinking fountains, lockers, waste receptacles and built in seating. - Disinfect, sanitize, sweep, scour, mop and/or vacuum floors, mats and/or outside decking. Utilize floor machines as needed. - Vacuum and/or spot clean stains, hair or lint on furniture. - Remove calcium, lime deposits and rust off hardware and walls. - Wipe, disinfect and sanitize gaming machines. - Wipe, disinfect and sanitize ATM/NRT machines. - Mopping floors around bars, front desks, restaurants, restrooms, entrances, and elevator lobbies. - Responsible for removing all trash and debris from machines, floors, and trash cans. - Ensure the safety of guests and team members. - Ensure baseboards, built in seating, fans, furniture, decorations, toilet paper and paper towel holders, light fixtures, window treatments and/or vents are free of dust and grime and in the proper placement. - Dust and polish wood trim. - Refill hand sanitizer. - Restock and/or refill amenities, cleaning supplies, paper products, locker rooms, housekeeping storage areas, and public restrooms. - Collect, empty and transport trash throughout the day from all common areas. - Utilize the correct cleaning agent for each cleaning task. - Report maintenance issues to the maintenance department and notify a housekeeping manager or supervisor for accountability. - Refill all chemical bottles using the proper dilution system and ensure they are properly labeled per OSHA regulation. - Maintain and manage various projects being proactive in the design and implementation of systems to complete the projects. - Update the hourly sign in sheets for public restrooms. - Assist other departments in special cleans, and guest requests. - Turn off lights and lock doors in areas that are not in use or when finished cleaning. Keep storage areas neat, clean and organized.  - Keep the housekeeping storage areas, carts and cleaning caddies well stocked. - Uphold Company Culture and observe Company policies and procedures. - Maintain a positive working relationship with all contacts, always being helpful and courteous. - Wear proper uniform and name badge and adhere to Company appearance standards at all times. - Vacuum all floors. - Attend and participate in company-wide training sessions and department staff meetings. - Perform other duties as assigned. - Follow Company guidelines - Have complete knowledge of all special events and promotional activities.   KNOWLEDGE, SKILLS & ABILITIES - Ability to read, follow instructions, and understand visual aids. Knowledge of CDC guide lines. Answer all radio call promptly. Ability to perform assigned duties under frequent time pressure in an interruptive or confinved environment.  PHYSICAL DEMANDS & WORK ENVIRONMENT - Casino environment. Exposed to loud noise, smoke, bright lights, wet areas, and temperatures that vary. Use of ladder, stairs, elevator, and escalator. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Hotel Housekeeping
Position Type
Full-Time
Shift
All
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY Provides guests with prompt service, quality beverages and products. Maintains a clean and comfortable environment. ESSENTIAL DUTIES & RESPONSIBILITIES - Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Delivers legendary Starbucks guest service to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guests’ needs. - Maintains a clean and organized workspace to enable co-workers to locate resources and product. - Follows operational policies and procedures, including those for cash handling, safety and security. - Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. - Maintains a calm demeanor during periods of high volume or unusual events to keep Starbucks operating to standard and to set a positive example for other team members. - Utilizes proper procedures and documentation for transactions. - Ensures bank is counted and balanced with cage. - Completes cash turn-in sheets, etc., and distribute accordingly. - Follows directions from shift manager at all times. - Maintains proper uniform, ID badge and nametag at all times. - Maintains regular and consistent attendance and punctuality. - Other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Ability to learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, ability to work as part of a team and ability to build relationships. - Understand and comply with all company and departmental rules and regulations, policies and procedures. - Skill in establishing and maintaining effective working relationships with staff and guests. - Ability to read, write and communicate verbally in English. - Must complete or have TIPS Certification. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Requires the use of electrical equipment, such as coffee machines, microwaves and blenders, mechanical devices, flame/heat-generated devices and computer equipment. - Constant contact with staff and guests. - Repetitive lifting of up to 15 lbs. - Frequent pushing, pulling, bending and walking. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.    
Department
Starbucks
Position Type
Full-Time
Shift
All
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY Responsible for welcoming guests, taking payments, providing timely seating as well as outlet and menu information to enhance their dining experience. ESSENTIAL DUTIES & RESPONSIBILITIES - Greets guests in a timely manner.  - Provides guests with menus. - Assigns guest to tables and keeps track of seat availability. - Seats each guest in the appropriate section, rotate sections to ensure that tables are distributed evenly - Ensures dining and serving areas are clean and properly set. - Receives and records guests reservations - Speaks to guests to ensure satisfaction with food and service. - Collects all forms of credit as it pertains to the payment of bills. - Responsible for reconciling and balancing the assigned cash drawer. - Provides an adequate supply of product and miscellaneous supplies for work stations to last the duration of shift. - Assists wait staff with bussing and resetting tables. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal communication skills. - Previous cashier experience. - High School diploma or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Repetitive lifting of up to 15 lbs. - Frequent walking. - Work area is subject to variable temperatures. - May be subject to smoking environment and moderate noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Dash Cafe
Position Type
Full-Time
Shift
All
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY Responsible for preparing and maintaining dishes according to approved recipes and standards.   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for cleaning and maintaining the kitchen and all kitchen equipment. - Prepares dishes in an efficient manner in accordance to recipes and standards. - Prepare food items while adhering to health department regulations. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - 2+ years of culinary experience preferred. - High School Diploma or GED equivalent preferred. - Ability to work as part of a team. - Ability to obtain and maintain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Able to stand for long periods of time. - Frequent pushing, pulling, bending and lifting. - Work environment may include variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Calypso's Buffet
Position Type
Full-Time
Shift
All
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk
Job Locations US-CO-Black Hawk | US-CO-Denver
  JOB SUMMARY Responsible for beverage service to guests in a timely manner to ensure a quality gaming experience.   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible to take beverage orders from guests, communicate orders accurately and deliver orders in a timely manner. - Responsible for preparing drink orders when Bartender is not available. - Responsible for actively observing guest alcohol consumption, signs of possible intoxication and enforcing company policy and procedure regarding limitations. - Responsible for developing and maintaining positive guest relations through helpful and interactive guest transactions. - Responsible for, but not limited to, the following: stocking bar items, filling ice bins, emptying garbage, mopping floors, cleaning bar mats and coolers to keep them clean and orderly. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Prior Beverage/Food Serving experience preferred. - Ability to maintain a calm and pleasant attitude in high stress situations. - Ability to use all equipment associated with the position, including, but not limited to, hand-held radios/headsets, bar equipment, Micros, cash register. - Ability to obtain and maintain a valid state gaming license. - High School Diploma or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand and walk for long periods of time with intermittent breaks. - Ability to lift up to 40 lbs. - Ability to stand, lift, bend, push and twist intermittently. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Beverage - Cocktail Service
Position Type
Full-Time
Shift
All
Location : Name Linked
Isle Casino Hotel and Lady Luck Black Hawk