Current job opportunities at our Caesars Entertainment properties!

 

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Job Locations US-IL-Elgin
  JOB SUMMARY Responsible for providing exceptional guest service, computer entries and table games clerical work. ESSENTIAL DUTIES & RESPONSIBILITIES - Understand and adhere to Grand Victoria Casino and Table Games and Poker Room standards, policies and procedures. - Obtain a strong understanding of the Internal Control Systems (ICS) and Minimum Internal Control Standards (MICS). - Ability to comply with and practice the Grand Victoria Casino’s Crowning Service Standards. - Enter all table games guest’s playing ratings for poker in the computer. - Input table fills/credit requests. - Input opening table inventory cards at end of each gaming day. - Taking reservations in the Poker Room, including but not limited to answering phones, greeting guests, monitoring poker room for vacant seats, general housekeeping of poker room. - Ability to pass annual Suspicious Activity training. - Perform all task is that may be assigned in the future. KNOWLEDGE, SKILLS & ABILITIES - Ability to read, write and speak in English; - Working knowledge of computers, i.e. data entry; basic math; - Maintain a sound relationship with the Illinois Gaming Board (IGB), as well as an effective working relationship with management, co-workers and other departments; - Display a high level of confidentiality and integrity at all times; - Capacity to work well with others and handle stressful situations with ease; - Possess effective listening skills; - Ability to work in a stressful, high volume, energetic atmosphere; - Ability to work flexible shifts. PHYSICAL DEMANDS & WORK ENVIRONMENT - Regular face-to-face interaction with guests as well as over the phone; - Work is performed in an area of limited access space on the casino floor; - Management contact is required; - Ability to tolerate varying conditions of noise level, temperature, illumination and air quality. - Requires prolonged standing and walking through the shift; - Requires excellent guest service skills and have a professional demeanor; - Requires lifting up to thirty (30) pounds; - Reaching and bending; eye/hand coordination and manual dexterity; - Use of a computer, calculator and telephone; - Work accurately with basic math; communicates directly, telephonically, electronically with guests, management and staff in English; - normal vision and hearing range; understands and complies with the policies and procedures, job description and other instructions. - High school diploma / GED preferred, as well as prior “in person” guest service and data entry experience. - Certificate/License: Level 3 Occupational License with the Illinois Gaming Board. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.  
Department
Poker Room
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
JOB SUMMARY Responsible for providing casino players with player tracking cards and all benefits and privileges associated with that card.   ESSENTIAL DUTIES & RESPONSIBILITIES - Issues player cards for new and existing accounts and issues any benefits and marketing related perks from those player card accounts. - Evaluates customer’s play for comping needs. - Assures high standards of guest service by maintaining constant awareness for the entire property and assistance of all promotions, events and entertainment and Player’s Club membership benefits. - Provides customers with in-depth marketing/casino related information and answers questions about that information. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - A high school diploma, GED, or equivalent preferred. - Previous work experience in casino or related field preferred. - Must be able to obtain a valid state gaming license. - Ability to learn multiple casino tracking programs. - Must possess excellent phone etiquette skills. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Ability to maintain strict confidentiality relative to financial date, casino policies and marketing plans. - Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Players Club-Slot/VLT Marketing
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
    JOB SUMMARY Responsible for beverage service to guests in a timely manner to ensure a quality gaming experience.   ESSENTIAL DUTIES & RESPONSIBILITIES - Must be at least 21 years old. - Responsible to take beverage orders from guests, communicate orders accurately and deliver orders in a timely manner. - Responsible for preparing drink orders when Bartender is not available. - Responsible for actively observing guest alcohol consumption, signs of possible intoxication and enforcing company policy and procedure regarding limitations. - Responsible for developing and maintaining positive guest relations through helpful and interactive guest transactions. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Prior Beverage/Food Serving experience preferred. - Ability to maintain a calm and pleasant attitude in high stress situations. - Ability to use all equipment associated with the position, including, but not limited to, hand-held radios/headsets, bar equipment, Micros, cash register. - Ability to obtain and maintain a valid state gaming license. - High School Diploma or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand and walk for long periods of time with intermittent breaks. - Ability to lift up to 40 lbs. - Ability to stand, lift, bend, push and twist intermittently. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Beverage - Cocktail Service
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Responsible for the successful coordination of department communication and functions. Develops and implements Marketing related strategies and events. Must feel comfortable speaking on a microphone during special events.   ESSENTIAL DUTIES & RESPONSIBILITIES - Deployment and coordination of property contests including ordering, selection of materials, setup, décor and selection of prize-winners. - Management and maintenance of promotional materials such as décor, promotional merchandising and other promotional tools. - Working with event staff to setup events, administer contests, issue prizes and ensure proper procedures or rules are followed. - Management of property social media accounts and property website. - Includes coordination with corporate digital team. - Responsible for booking and managing property entertainment acts and events. - Setup and deploy CMS promotions accurately and in a timely manner. - Handle routine customer complaints and incidents, and exhibit the appropriate discretion to define situations requiring the attention of supervisory personnel. - Seek to resolve all situations in a manner that maintains positive guest relationships. - Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs. - Responsible for inventory control of all documents and supplies used by department personnel. - Other duties may be assigned. KNOWLEDGE, SKILLS & ABILITIES - 2+ years of marketing experience preferred. - High School Diploma or GED equivalent preferred. - Proficient computer skills in Microsoft Word and Excel. - Ability to write routine reports and correspondence. - Excellent verbal and written communication skills. - Ability to perform multiple duties under frequent time pressure. - Must be able to obtain valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENTS - Frequent sitting with intermittent standing and walking. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.      
Department
Marketing
Position Type
Full-Time
Shift
Day
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Supervise Executive Hosts. Assist in devlopingment and execution of player development. Develops and maintains player loyalty with existing and new customers through development of personal relationships. ESSENTIAL DUTIES & RESPONSIBILITIES - Manage and maintain Executive Hosts and ensuring the maintaining of player loyalty with new and existing customers. - Manage and maintain VIP player information systems.Maintains relationships with valued top level guests and markets our gaming product to develop new players. - Evaluates player ratings to track visits, arranges accommodations and provides complimentaries according to established guidelines. - Effectively handles customer complaints and discrepancies in an efficient and courteous manner. - Provides special services to include food, transportation, hosted events on and off- property, cross-property events, player’s club programs and other amenities. - Achieves predetermined targeted production quotas, profitability goals and other goals provided by management for room occupancy, entertainment events, special events and gaming revenue. - Responsible for telemarketing to predetermined active and inactive customers by mail and phone to further develop brand loyalty and visitation to the property and reports the results of each. - All other duties as assigned by the Director of Marketing. KNOWLEDGE, SKILLS & ABILITIES - 5+ years’ of marketing/player development experience in a high-volume hospitality industry, or the equivalent combination of education and experience is preferred. - Must possess excellent communications and guest service skills. - Must be able to work flexible hours, including late nights, weekends, holidays, and overtime. - Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures. - Ability to obtain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Office environment. - Ability to stand and walk for long periods of time. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.  
Department
Marketing
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Responsible for observing casino and property operations using surveillance technology to protect the company, team members, guests and assets. ESSENTIAL DUTIES & RESPONSIBILITIES   - Monitor slot operations, cage, and count room activities - Monitor non-gaming areas - Complete written logs of activities during the shift - Prepare written observation and policy violation reports - Must be able to respond calmly in a crisis and stressful situation - All other duties as assigned - KNOWLEDGE, SKILLS & ABILITIES - Must have good communication skills - Must be able to read, write and comprehend reports in the English language  - Must be able to sit for prolonged periods of time in close proximity to fellow employees - Be multi-tasked oriented - Prior table games experience is preferred, computer skills is desirable - Must be at least 21 years of age - Must be able to obtain and maintain appropriate licensing - PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand or sit for long periods of time - Work area is subject to variable temperatures - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Surveillance
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Responsible for preparing and maintaining dishes according to approved recipes and standards.   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for cleaning and maintaining the kitchen and all kitchen equipment. - Prepares dishes in an efficient manner in accordance to recipes and standards. - Prepare food items while adhering to health department regulations. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - 2+ years of culinary experience preferred. - High School Diploma or GED equivalent preferred. - Ability to work as part of a team. - Ability to obtain and maintain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Able to stand for long periods of time. - Frequent pushing, pulling, bending and lifting. - Work environment may include variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
F&B Administration
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Responsible for beverage service to guests in a timely manner to ensure a quality gaming experience.   ESSENTIAL DUTIES & RESPONSIBILITIES - Must be at least 21 years old. - Responsible to take beverage orders from guests, communicate orders accurately and deliver orders in a timely manner. - Responsible for preparing drink orders when Bartender is not available. - Responsible for actively observing guest alcohol consumption, signs of possible intoxication and enforcing company policy and procedure regarding limitations. - Responsible for developing and maintaining positive guest relations through helpful and interactive guest transactions. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Prior Beverage/Food Serving experience preferred. - Ability to maintain a calm and pleasant attitude in high stress situations. - Ability to use all equipment associated with the position, including, but not limited to, hand-held radios/headsets, bar equipment, Micros, cash register. - Ability to obtain and maintain a valid state gaming license. - High School Diploma or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand and walk for long periods of time with intermittent breaks. - Ability to lift up to 40 lbs. - Ability to stand, lift, bend, push and twist intermittently. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Beverage - Cocktail Service
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Would you like to start a new and exciting career in Poker?  Apply to attend Grand Victoria Casino's Poker Dealer School.  The goal of the school is to prepare you for available careeer opportunities within the Poker department.   Classes will begin the beginning of June 2021 Duration of school will be up to 6 weeks   Full-time and/or part-time positions will be available upon successful completion of classes.    ESSENTIAL DUTIES & RESPONSIBILITIES - Deals and controls poker game.  - Assists guests with seating and chip distribution. - Interacts with players to provide a pleasurable gaming experience. - Responsible for keeping the poker room in order. - Other duties as assigned. - Must be a minimum of 21 years of age. KNOWLEDGE, SKILLS & ABILITIES - Knowledgeable of specified games and gaming regulations. - Basic math skills needed. - Knowledge of theft techniques. - Excellent public relations/customer service skills. - Ability to perform assigned duties under frequent time pressure in an interruptive environment. - Able to obtain and maintain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Able to sit for long periods of time. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.      
Department
Poker Room
Position Type
On-Call
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES $2,000 sign on bonus to eligible new hires depending on dealing experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year Professional Poker dealing experience required.   JOB SUMMARY Responsible for control of the poker games and ensures that guests have a favorable gaming experience.   ESSENTIAL DUTIES & RESPONSIBILITIES - Deals and controls poker game.  - Assists guests with seating and chip distribution. - Interacts with players to provide a pleasurable gaming experience. - Responsible for keeping the poker room in order.. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Knowledgeable of specified games and gaming regulations. - Basic math skills needed. - Knowledge of theft techniques. - Excellent public relations/customer service skills. - Ability to perform assigned duties under frequent time pressure in an interruptive environment. - Responsible for notifying Poker Floorperson of any irregularities in guest play and transactions. - Deal a minimum of twenty-eight (28) hands per hour. - Must be at least 21 years of age. - Able to obtain and maintain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Able to sit for long periods of time. - Work environment may include variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.    
Department
Poker Room
Position Type
Part-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES $2,000 sign on bonus to eligible new hires depending on dealing experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year Professional Poker dealing experience required.     JOB SUMMARY Responsible for control of the poker games and ensures that guests have a favorable gaming experience.   ESSENTIAL DUTIES & RESPONSIBILITIES - Deals and controls poker game.  - Assists guests with seating and chip distribution. - Interacts with players to provide a pleasurable gaming experience. - Responsible for keeping the poker room in order.. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Knowledgeable of specified games and gaming regulations. - Basic math skills needed. - Knowledge of theft techniques. - Excellent public relations/customer service skills. - Ability to perform assigned duties under frequent time pressure in an interruptive environment. - Responsible for notifying Poker Floorperson of any irregularities in guest play and transactions. - Deal a minimum of twenty-eight (28) hands per hour. - Must be at least 21 years of age. - Able to obtain and maintain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Able to sit for long periods of time. - Work environment may include variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.      
Department
Poker Room
Position Type
Full-Time
Shift
All
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Responsible for monitoring and controlling assigned poker tables to ensure the integrity of the game and a pleasurable gaming experience.   ESSENTIAL DUTIES & RESPONSIBILITIES - Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity. - Controls and directs games in progress by monitoring and providing assistance and dealer correction. - Maintains awareness of each games limits, guest activity and dealer performance. - Assures AML regulations are being adhered to and the proper paper work is completed. - Interacts with all guests and team members as needed. - Assumes overall responsibility for assigned poker tables. - Oversees and ensures high standards of guest service on each game and works closely with the Table Games Manager, Casino Hosts and other casino team members to identify player’s needs. - Assists in the hiring process by conducting interviews, training classes and auditions. - Provides and monitors on-the-job training for Dealers to ensure staff receives adequate guidance, resources and information. - Responsible for completing and issuing Poker Dealer evaluations. - Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Knowledgeable of specified games and gaming regulations. - Sound technical understanding of games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others. - High School Diploma or GED equivalent required. - 2+ years of poker/table games dealing experience is required. - Must be at least 21 years old. - Must be able to obtain and maintain Valid Gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Able to stand and sit for long periods of time. - Work environment may be high volume and energetic. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.        
Department
Poker Room
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Responsible for beverage service to guests in a timely manner to ensure a quality gaming experience.   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for taking beverage orders from guests and servers; preparing drinks correctly and returning orders in a timely manner. - Selling cigarettes and various amenities and food to guests. - Responsible for actively observing guest alcohol consumption, signs of possible intoxication and enforcing company policy and procedure regarding limitations. - Responsible for developing and maintaining positive guest relations through helpful and interactive guest transactions. - Responsible for, but not limited to, the following: stocking bar items, filling ice bins, emptying garbage, mopping floors, cleaning bar mats and coolers to keep them clean and orderly. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Must be at least 21 years old. - Prior bartending experience preferred. - Knowledge of bar equipment, alcohol laws and regulations. - Ability to maintain a calm and pleasant attitude in high stress situations. - Ability to obtain and maintain a valid state gaming license. - High School Diploma or GED equivalent preferred. - Illinois Alcohol Awareness Certification required. - Bartender’s certification preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to lift up to 40 lbs. - Ability to perform repetitive tasks. - Ability to stand, lift, bend, push and twist intermittently. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Beverage - Restaurant/Other Bar
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Responsible for preparing and maintaining dishes according to approved recipes and standards.   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for cleaning and maintaining the kitchen and all kitchen equipment. - Prepares dishes in an efficient manner in accordance to recipes and standards. - Prepare food items while adhering to health department regulations. - Understand and adhere to Grand Victoria Casino and Food and Beverage standards, policies and procedures. - Confer with food preparation personnel to plan menus and related activities. - Utilize the proper preparation method for all food orders. - Maintain the responsibility for all cleanliness, safety and sanitation for assigned area. - Ensure food quality is at the highest standard, cooked and delivered on time. - Utilize the “FIFO” method for all items used in the area. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - 2+ years of culinary experience preferred. - High School Diploma or GED equivalent preferred. - Ability to work as part of a team. - Ability to read, write and speak in English; ability to apply common sense understanding to carry out detailed written, oral or diagram instructions - Team oriented; enjoys working with and assisting/servicing people. - Working knowledge of carving and all kitchen equipment. - Ability to obtain and maintain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Able to stand for long periods of time. - Frequent pushing, pulling, bending and lifting. - Work environment may include variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Buckinghams Steakhouse
Position Type
Part-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES $4,000 sign on bonus to eligible new hires depending on Games knowledge and experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year - Professional dealing experience required in at the following games: - Black Jack - Roulette - Craps -   JOB SUMMARY Responsible for monitoring and controlling assigned gaming areas to ensure the integrity of the game and a pleasurable gaming experience.   - Must be minimally 21 years old. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.  
Department
Table Games
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES $1500 sign on bonus to eligible new hires depending on experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year   JOB SUMMARY Ensure the safety and security of guests and team members and the protection of property assets.   ESSENTIAL DUTIES & RESPONSIBILITIES - Must be minimally 21 years old. - Must possess current EMT License. - Demonstrate guest service in accordance with company service standards. - Assist in transporting money, gaming chips and other items as necessary. - Respond to guest and team member incidents with professionalism. - Check guest ID’s to ensure proper age for casino access. - Evaluate guest’s behavior for possible signs of intoxication. - Monitoring ingress and egress of the casino. - Patrol internal and external premises on foot or by company vehicle. - Check for safety hazards in all public and back-of-house areas. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal and written communication skills. - Experience with Microsoft Word and Excel preferred. Ability to learn other Security specific programs. - Strong attention to detail when examining guest identification and behavior. - Must be able to obtain and maintain a valid state gaming license - Must have valid state driver’s license - High School Degree or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Frequent pushing, pulling, bending and walking. - Intermittent sitting at a desk or company vehicle. - Work area is both indoors and outdoors and subject to variable temperatures. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Security
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES $1500 sign on bonus to eligible new hires depending on experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year JOB SUMMARY Ensure the safety and security of guests and team members and the protection of property assets.   ESSENTIAL DUTIES & RESPONSIBILITIES - Must be minimally 21 years old - Demonstrate guest service in accordance with company service standards.  - Assist in transporting money, gaming chips and other items as necessary. - Respond to guest and team member incidents with professionalism. - Check guest ID’s to ensure proper age for casino access. - Evaluate guest’s behavior for possible signs of intoxication. - Monitoring ingress and egress of the casino. - Patrol internal and external premises on foot or by company vehicle. - Check for safety hazards in all public and back-of-house areas. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal and written communication skills. - Experience with Microsoft Word and Excel preferred. Ability to learn other Security specific programs. - Strong attention to detail when examining guest identification and behavior. - Must be able to obtain and maintain a valid state gaming license - Must have valid state driver’s license - High School Degree or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Frequent pushing, pulling, bending and walking. - Intermittent sitting at a desk or company vehicle. - Work area is both indoors and outdoors and subject to variable temperatures. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Security
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES $2,000 sign on bonus to eligible new hires with qualified experience of 2+ years culinary experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year   JOB SUMMARY Responsible for preparing and maintaining dishes according to approved recipes and standards.   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for cleaning and maintaining the kitchen and all kitchen equipment. - Prepares dishes in an efficient manner in accordance to recipes and standards. - Prepare food items while adhering to health department regulations. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - 2+ years of culinary experience preferred. - High School Diploma or GED equivalent preferred. - Ability to work as part of a team. - Ability to obtain and maintain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT - Able to stand for long periods of time. - Frequent pushing, pulling, bending and lifting. - Work environment may include variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Buckinghams Steakhouse
Position Type
Full-Time
Shift
Swing
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES Up to $2,000 sign on bonus to eligible new hires depending on dealing experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year Professional dealing experience required in at least 2 of the following games: - Black Jack - Roulette - Baccarat - Craps A dealer with 2 games receives a $1000 with this breakdown A dealer with 3 games receives a $1500 with this breakdown A dealer with all 4 games receives a $2000 with this breakdown *Number of games are determined at the time of interview and/or audition.       JOB SUMMARY Maintain control of the assigned table game at all times. Ensure quality customer service and a favorable gaming experience for customer. ESSENTIAL DUTIES & RESPONSIBILITIES - Must be minimally 21 years old. - Must be proficient in dealing at least two games (Black Jack, Roulette, Baccarat, Craps). - Assisting guest with seating and chip distribution. - Deal the game and monitor the monies on the table at all times. - Control gaming cards and equipment. - Monitor customer play for cheating scams and suspicious variations in play. - Answer questions about game rules and casino policies. - Be familiar with AML guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. - Have complete knowledge of all casino events and promotional activities, and assist as needed. - Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. - Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal and written communication skills. - Experience with Microsoft Word and Excel preferred. Ability to learn other Security specific programs. - Strong attention to detail when examining guest identification and behavior. - Must be able to obtain and maintain a valid state gaming license - High School Degree or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Frequent pushing, pulling, bending and walking. - Frequent noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. 
Department
Table Games
Position Type
Part-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES Up to $2,000 sign on bonus to eligible new hires depending on dealing experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year Professional dealing experience required in at least 2 of the following games: - Black Jack - Roulette - Baccarat - Craps A dealer with 2 games receives a $1000 with this breakdown A dealer with 3 games receives a $1500 with this breakdown A dealer with all 4 games receives a $2000 with this breakdown *Number of games are determined at the time of interview and/or audition.     JOB SUMMARY Maintain control of the assigned table game at all times. Ensure quality customer service and a favorable gaming experience for customer. ESSENTIAL DUTIES & RESPONSIBILITIES - Must be minimally 21 years old. - Must be proficient in dealing at least two games (Black Jack, Roulette, Baccarat, Craps). - Assisting guest with seating and chip distribution. - Deal the game and monitor the monies on the table at all times. - Control gaming cards and equipment. - Monitor customer play for cheating scams and suspicious variations in play. - Answer questions about game rules and casino policies. - Be familiar with AML guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. - Have complete knowledge of all casino events and promotional activities, and assist as needed. - Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. - Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. KNOWLEDGE, SKILLS & ABILITIES - Strong verbal and written communication skills. - Experience with Microsoft Word and Excel preferred. Ability to learn other Security specific programs. - Strong attention to detail when examining guest identification and behavior. - Must be able to obtain and maintain a valid state gaming license - High School Degree or GED equivalent preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Frequent pushing, pulling, bending and walking. - Work environment may include variable temperatures, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. 
Department
Table Games
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
  JOB SUMMARY Responsible for beverage service to guests in a timely manner to ensure a quality gaming experience.   ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for taking beverage orders from guests and servers; preparing drinks correctly and returning orders in a timely manner. - Selling cigarettes and various amenities and food to guests. - Responsible for actively observing guest alcohol consumption, signs of possible intoxication and enforcing company policy and procedure regarding limitations. - Responsible for developing and maintaining positive guest relations through helpful and interactive guest transactions. - Responsible for, but not limited to, the following: stocking bar items, filling ice bins, emptying garbage, mopping floors, cleaning bar mats and coolers to keep them clean and orderly. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - Prior bartending experience preferred. - Knowledge of bar equipment, alcohol laws and regulations - Ability to maintain a calm and pleasant attitude in high stress situations. - Ability to obtain and maintain a valid state gaming license. - High School Diploma or GED equivalent preferred. - Must be at least 21 years of age. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to lift up to 40 lbs. - Ability to perform repetitive tasks. - Ability to stand, lift, bend, push and twist intermittently. - Work environment may include smoke and variable temperature, lighting and noise levels. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Department
Beverage - Restaurant/Other Bar
Position Type
Part-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES $2,000 sign on bonus to eligible new hires with qualified experience of 2+ years cashiering experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year   JOB SUMMARY Responsible for the redemption and sale of table game chips, marketing redemptions, ticket in-ticket out redemptions and other cash transactions.    ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for various cash transactions and answering customer questions in a courteous and professional manner. - Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. - Keeping cash drawer balanced and impressed and ensuring that all casino funds are secured when not in use. - Verifying and documenting personal identification information for checks and cash advance transactions. - Comply with all company standard operating procedures, gaming regulations, and federal regulations, including AML compliance. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - A high school diploma, GED, or equivalent preferred. - Previous cashier or banking experience preferred. - Must be able to obtain a valid state gaming license. - Ability to communicate all events, promotional activities and facilities available to guest. - Always maintain a fun and friendly attitude and provide for a safe and clean work environment. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Requires lifting up to thirty (30) pounds; reaching and bending; eye/hand coordination and manual dexterity. - Use of a computer, jet sorter, calculator and telephone. - Communicates directly, telephonically, electronically with guests, management and staff in English. - Normal vision and hearing range. - Understands and complies with the policies and procedures, job description and other instructions. - Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.  
Department
Casino Cage
Position Type
Full-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino
Job Locations US-IL-Elgin
SIGN ON BONUS INFORMATION FOR ELIGIBLE NEW HIRES $2,000 sign on bonus to eligible new hires with qualified experience of 2+ years culinary experience. - 25% after 90 days - 25% after 180 days - 50% after 1 (one) year JOB SUMMARY Responsible for the redemption and sale of table game chips, marketing redemptions, ticket in-ticket out redemptions and other cash transactions.    ESSENTIAL DUTIES & RESPONSIBILITIES - Responsible for various cash transactions and answering customer questions in a courteous and professional manner. - Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. - Keeping cash drawer balanced and impressed and ensuring that all casino funds are secured when not in use. - Verifying and documenting personal identification information for checks and cash advance transactions. - Comply with all company standard operating procedures, gaming regulations, and federal regulations, including AML compliance. - Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES - A high school diploma, GED, or equivalent preferred. - Previous cashier or banking experience preferred. - Must be able to obtain a valid state gaming license. - Ability to communicate all events, promotional activities and facilities available to guest. - Always maintain a fun and friendly attitude and provide for a safe and clean work environment. PHYSICAL DEMANDS & WORK ENVIRONMENT - Ability to stand for long periods of time. - Requires lifting up to thirty (30) pounds; reaching and bending; eye/hand coordination and manual dexterity. - Use of a computer, jet sorter, calculator and telephone. - Communicates directly, telephonically, electronically with guests, management and staff in English. - Normal vision and hearing range. - Understands and complies with the policies and procedures, job description and other instructions. - Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.  
Department
Casino Cage
Position Type
Part-Time
Shift
Variable
Location : Name Linked
Grand Victoria Casino